Refund Policy
Refund Policy
We want you to love your purchase. If you're not completely satisfied, we're here to help.
Returns
We accept returns within 7 days of the delivery date. Items must be unused, unworn, and in their original condition with all tags attached.
Non-Returnable Items
- Sale or discounted items
- Items marked as final sale
- Intimates and swimwear for hygiene reasons
How to Initiate a Return
Email us at support@aerocart.store with your order number and reason for return. We will provide you with return instructions within 2 business days.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 5–7 business days.
Exchanges
We not offer any exchange policy
Damaged or Incorrect Items
If you received a damaged or incorrect item, please contact us within 48 hours of delivery with photos and we will resolve it promptly.